A 50% non-refundable deposit is required on order confirmation and must be cleared before any work is carried out. The final balance is payable 3 weeks before completion. For orders with less than 6 weeks notice, the full payment is required on confirmation and is non-refundable. Payment can be made by BACS transfer or cheque.
Where possible we will accommodate any changes you wish to make to your order at our discretion and charge you for the additional costs incurred. As wedding cakes require longer lead-times we ask that changes are made no less than 6 weeks prior to completion. Please note that any changes to your order must be confirmed in writing or by email.
Should you cancel your wedding order more than 6 weeks before completion, please note that the holding/confirmation deposit is non-refundable and any specifically ordered items and work already undertaken in accordance with your order is additionally chargeable. For wedding orders cancelled within 6 weeks of the completion date, the full balance will be charged.